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Delivery

We will delivery your paint FREE of charge directly to your doorstep.

Each one of our lust-worthy colours are made to order buy our dedicated team of specialists in our West Yorkshire factory and delivered by our preferred courier. Order before 13:30 Monday to Thursday and we will do our very best to deliver the following day (Mainland UK only).

Deliveries are made by courier within their standard operating hours 8:00 to 18:00. No deliveries are made on weekends or bank holidays.

Please note that our factory and offices are closed on bank holidays and between Christmas and New Year, no deliveries will be made during this period.

There is no standard delivery facility operating outside Mainland UK, however if you have a specific request for a destination elsewhere please contact us by email stating the details of your order and delivery location. We will respond with a quotation if the delivery is possible.

Cancellation Policy

You may cancel your order provided that the Products are in their original condition (including packaging where it forms part of the Products, for example boxed goods), paint cans have not been opened, and any seals on the Products remain unbroken. You cannot cancel your order in respect of Products that have been tinted or made to order.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected by us or our nominated carrier, or return the product to our factory outlet, with proof of purchase.

Faulty or Damaged Products

If any Product you purchase is damaged or faulty upon receipt, or if a fault becomes apparent within 24 hours of your receipt of the Products (providing such fault is not a result of your negligence, or if a Product has been mis-described, we may offer a replacement product or refund as appropriate, in accordance with your legal rights.

Returns Policy

Consumers in the United Kingdom have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations).

Our Returns Policy forms part of our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time.

You have the right to return or exchange your item with us; provided you give us written notice any time after your order has been placed, up until 7 working days from the day after you received you order. You can email us at [email protected] or call +44(0) 207947 4127

Alternatively, you can write to us at:

Polyseam Ltd. 15 St Andrews Road Huddersfield West Yorkshire HD1 6SB

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